Overview

ResponseFull is a web-based proposal management platform. The RocketDocs Viewer (“viewer”) enables full functionality of the ResponseFull platform by integrating with the local machine’s installed instance of Microsoft Office. The viewer files download the first time a user runs the configuration process. No administrative rights are necessary to use the ResponseFull or the viewer.

Like the web browser, the viewer communicates with our hosted servers using secure internet protocols using 256-bit encryption through HTTPS (Port 443). The customer is responsible for ensuring that the viewer is not blocked or filtered by a firewall, proxy server, or other security system.

Our recommended configuration includes the most secure, stable browsers, as well as the optimal operating systems and software versions. Permitted versions include older versions of software that are compatible with the current release of ResponseFull. It is possible that these will not be compatible with future releases.

Recommended Configuration

  • Microsoft Windows 10 operating system
  • Microsoft .NET Framework 4.6 or later
  • 8 GB RAM (or better) and Internet access
  • Google Chrome (latest version) or Microsoft Edge
  • Microsoft Office 2013 or 2016 (standard MSI installation or Office 365[1]platform installation)




[1]
Microsoft Office components must be installed on all user computers; not compatible with Office 365 ‘Business Essentials’ or ‘Enterprise E1’ subscriptions.